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Privacy Policy

Last updated: October 9, 2025

Introduction

Welcome to ReceiptBag. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our WhatsApp AI receipt bot service and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

  • Receipt images and documents you send to our WhatsApp bot
  • WhatsApp phone number and profile information
  • Transaction data extracted from your receipts (merchant name, date, amount, items)
  • Usage data and analytics about how you interact with our service
  • Communication data including messages and feedback you send to us

How We Use Your Information

We use your information for the following purposes:

  • To process and organize your receipts using AI technology
  • To provide you with receipt data extraction and categorization services
  • To improve our AI models and service accuracy
  • To communicate with you about your account and our services
  • To analyze usage patterns and improve our product
  • To comply with legal obligations and prevent fraud

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data:

  • All data is encrypted in transit and at rest
  • Receipt images are securely stored on encrypted cloud servers
  • Access to personal data is restricted to authorized personnel only
  • We regularly review and update our security practices
  • Your data is stored in secure data centers with industry-standard protections

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

  • Service providers who help us operate our business (cloud hosting, AI processing)
  • WhatsApp/Meta, as required for the operation of our WhatsApp bot service
  • Analytics providers to help us improve our service
  • Legal authorities when required by law or to protect our rights

All third-party service providers are required to maintain the confidentiality and security of your information.

Your Data Rights

Under data protection laws, you have rights including:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing your data

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations:

  • Receipt images and data are retained while you actively use our service
  • Inactive accounts may be deleted after a specified period of inactivity
  • You can request deletion of your data at any time
  • Some data may be retained for legal or regulatory compliance purposes

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze usage patterns. You can control cookie settings through your browser preferences.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@receiptbag.com
  • Website: www.receiptbag.com